User Agreement
Update Date: Feb. 12th, 2025
This is an agreement (“Agreement”) between you and Beijing Silicon Flow Technology Co., Ltd. and its affiliates (“SiliconFlow” or “we”). You confirm that before you start a trial or purchase products or services from our SiliconCloud platform (“Platform”), you have fully read, understood, and accepted all terms of this Agreement. By choosing “Agree” and starting to use this service or completing the purchase process, you indicate your agreement to comply with all provisions of this Agreement. If you do not meet the aforementioned conditions, you should immediately terminate your registration or stop using this service. If you have signed any other legal documents with us regarding your use of the services on this Platform, the conflicting parts of this Agreement shall not apply to you.For the detailed data usage policy of this platform, please refer to the “Privacy Policy”.
1. Account Management
1.1 You guarantee that you have capacity for civil rights and capacity for civil conduct as stipulated by law, and are a natural person or legal person capable of independently assuming civil liability. The content of this agreement will not be prohibited by the laws of the country or region where you belong. You guarantee that you have capacity for civil rights and capacity for civil conduct as stipulated by law, and are a natural person or legal person capable of independently assuming civil liability. The content of this agreement will not be prohibited by the laws of the country or region where you belong.
1.2 Account
1.2.1 After you fill in relevant information as required by this platform and confirms and agrees to perform the content of this agreement, we will register an account for You and open the usage rights of this platform. Your account is only for your own use and enables You to access certain services and functions. We may modify and maintain these services and functions from time to time according to our independent judgment.
1.2.2 An individual may access and use this platform on behalf of a company or other entity. In this case, this agreement is not only effective between us and this individual, but also between us and such company or entity.
1.2.3 If you connect/access this service through a third party, it indicates that you allow us to access and use your information and store your login credentials and access tokens.
1.2.4 Account Security. When you create an account, you have the right to log in to this platform with the mobile phone number set or confirmed by you and the password set by you. We recommend that you use a strong password (a password composed of upper- and lower-case letters, numbers and symbols) to protect your account. Your account is set and kept by you. At no time will this platform actively ask you for your account password. Therefore, it is recommended that you take good care of your account. If the account is lost due to your active disclosure or your being attacked or defrauded by others, we will not be responsible. You should recover compensation from the infringer through judicial, administrative and other remedy approaches. You provide us with your email address as your effective contact information, which means that you agree that we use this email address to send relevant notifications to you. Please pay close attention in time.
1.3 Changes, Suspensions and Terminations. If we have made our best efforts to provide prior notice in advance through one or more of the means such as platform announcements, in - site messages, emails or text messages, we may change, suspend or terminate the services provided to you, or set usage restrictions on the services without being liable. We can deactivate your account at any time. Even after your account is terminated for any reason, you will still be bound by this agreement.
1.4 When there are clear legal requirements stipulating that this platform, as a platform service provider, must verify users’ information, this platform will check and verify your information from time to time in accordance with the law. You shall cooperate and provide the latest, true, complete and effective information. If this platform is unable to verify based on the information provided by you, this platform may send you a notice of inquiry or request for rectification and require you to conduct re-authentication until the provision of some or all platform services to you is suspended or terminated. This platform shall not bear any responsibility.
1.5 You shall be responsible for your own interactions, activities, exchanges and communications with other users. We reserve the right to supervise disputes between you and other users. We shall not bear any responsibility for the interactions between you and other users and the acts or omissions of any users, including responsibility related to user content (as defined below).
2. Access to Services and Service Restrictions
2.1 Access to Services. Subject to your compliance with this agreement, you are hereby granted a non-exclusive and non-transferable right to access and use this service only for your personal use or for the internal business purposes of the company or other entity represented by you. We reserve all rights not expressly granted in this agreement.
2.2 Service Restrictions
2.2.1 Disassemble, reverse engineer, decode or decompile any part of the service;
2.2.2 Use any content on or provided through this service (including any title information, keywords or other metadata) for any machine learning and artificial intelligence training or development purposes, or for any technology intended to identify natural persons;
2.2.3 Purchase, sell or transfer API keys without prior written consent from us;
2.2.4 Copy, rent, sell, loan, transfer, license or attempt to sublicense, resell, distribute, modify any part of this service or any intellectual property of us (as defined below);
2.2.5 Take any action that may place an unreasonably heavy load on ours servers, infrastructure, etc.
2.2.6 The platform service be used in any of the following ways or for the following purposes: (i) Opposing the basic principles established by the Constitution; (ii) Endangering national security, disclosing state secrets, subverting state power, and undermining national unity; (iii) Damaging national honor and interests; (iv) Inciting regional discrimination and regional hatred; (v) Inciting ethnic hatred and ethnic discrimination and undermining national unity; (vi) Violating national religious policies and promoting cults and feudal superstitions; (vii) Spreading rumors, disrupting social order and undermining social stability; (viii) Spreading pornographic, obscene, gambling, violent, murderous, terrorist or abetting criminal content; (ix) Insulting or slandering others and infringing upon the legitimate rights and interests of others; (x) Inciting illegal assemblies, associations, marches, demonstrations and gatherings to disrupt social order; (xi) Acting in the name of illegal non-governmental organizations; (xii) Non-personal works that may involve copyright disputes; (xiii) May infringe upon the prior rights of others; (xiv) Conducting violent intimidation and threats against others and conducting cyber manhunts; (xv) Involving the privacy, personal information or data of others; (xvi) Infringing upon the legitimate rights and interests such as the privacy right, reputation right, portrait right and intellectual property right of others; (xvii) Infringing upon the legitimate rights and interests or harming the physical and mental health of minors; (xviii) Secretly photographing or recording others without permission and infringing upon the legitimate rights of others; (xix) Violating the “seven bottom lines” requirements, namely the bottom line of laws and regulations, the bottom line of the socialist system, the bottom line of national interests, the bottom line of citizens’ legitimate rights and interests, the bottom line of social public order, the bottom line of moral fashion and the bottom line of information authenticity; (xx) Prohibited by relevant laws, administrative regulations, etc.;
2.2.7 Circumvent the measures that We may use to prevent or restrict access to the service, including but not limited to preventing or restricting the use or copying of any content or restricting the functionality of the service or any part thereof;
2.2.8 Attempt to interfere with, damage the system integrity or security of the server running the service, or decipher any transmission between the server running the service;
2.2.9 Use this service to send spam, chain letters or other unsolicited emails;
2.2.10 Transmit illegal data, viruses or other software agents through this service;
2.2.11 Impersonate another person or entity, misstate your relationship with a person or entity, conceal or attempt to conceal your identity, or use this service for any intrusive or fraudulent purpose in any other way;
2.2.12 Collect or obtain from this service any personal information, including but not limited to the names of other users.
2.2.13 Other acts without the express authorization of us or usage methods that may damage the interests of us.
3. User Content
3.1 This service may allow users, after registration and for the purpose of using the platform, to input, provide feedback, make corrections, process, store, upload, download, and distribute relevant personal profile information, videos, images, audio, comments, questions, and other content, files, data, and information (“User Content”) during the use of the model.For the detailed data usage policy, please refer to the “Privacy Policy” of this platform.
3.2 If any User Content violates laws, regulations or this Agreement, we have the right to delete such User Content.
3.3 Regarding Your user content, You confirm, declare and warrant:
**3.3.1 You have obtained the written consent of each identifiable natural person (if any) mentioned in the user content and can legally use the name, voice and image of such natural person in the way envisaged by this agreement, and such natural person has exempted You from any liability that may arise from such use;
3.3.2 You have obtained all consents and authorizations related to third parties required by applicable law for the user content, and the user content provided by You for this service or uploaded to the platform does not infringe any rights of any third party;
3.3.3 Your user content, and the use of the user content by this platform according to this agreement, will not violate any applicable law or infringe upon any rights of any third party, including but not limited to any intellectual property rights and privacy rights.
3.3.4 Your user content does not include any information or materials regarded as sensitive or confidential by government agencies, and the user content provided by You for this service does not infringe any confidentiality rights of any third party.
3.3.5 You will not upload or provide through this service, directly or otherwise, any personal information of children under 14 years old.**
3.3.6 Your user content does not include nude or other sexually suggestive content; do not include hate speech, threats or direct attacks on individuals or groups; do not include abusive, harassing, infringing, defaming, vulgar, obscene or privacy-infringing content; do not include gender-discriminatory or racial, ethnic or other discriminatory content; do not include content containing self-harm or excessive violence; do not include forged or impersonated profiles; do not include illegal content or content that promotes harmful or illegal activities; do not include malicious programs or codes; do not include any personal information of anyone without their consent; do not include spam, machine-generated content or unsolicited information and other offensive content.
3.3.7 To the best of your knowledge, all user content and other information provided by You to us are true and accurate.
3.4 As an independent technical supporter, this platform shall not be held responsible for any losses arising therefrom. All user content, obligations, and liabilities resulting from your use of the large - scale model accessed through this platform shall be borne by you.
3.5 As an independent technical supporter, this platform shall not be liable for any losses incurred. When you use this platform to provide services to any third party, you shall assume all corresponding rights, obligations, and responsibilities.
3.6 Disclaimer. We are not responsible for any user content . You shall be fully responsible for the user content you input, provide feedback on, correct, process, store, upload, download, and distribute on this platform and the model service. The technical services provided by this platform will only process your user content in strict accordance with your instructions. Unless otherwise provided by laws and regulations, agreed upon according to specific product rules, or at your request to provide you with technical assistance for troubleshooting or resolving technical issues, we will not access your user content. You understand and acknowledge that we and this platform only act as passive technical supporters or channels for user content. We have no obligation to store user content, nor will we use or disclose your user content without authorization. At the same time, we only use your user content on the basis of compliance with laws and regulations and for the purpose of providing you with the services of this platform.
4. Intellectual Property Rights
4.1 Definition. For the purposes of this Agreement,“intellectual property”means all patent rights, copyrights, personality rights, trademark rights, goodwill, trade secret rights, technologies, information, materials, etc., as well as any intellectual property and ownership that may exist or may exist in the future, and all applications, registered and renewed intellectual property under applicable laws.
4.2 Intellectual Property Rights for SiliconFlow. You understand and acknowledge that We own and will continue to own all rights (including intellectual property rights) to this service. You shall not access, sell, license, rent, modify, distribute, copy, transmit, display, publish, adapt, edit or create derivative works of any such intellectual property. It is strictly prohibited to use any intellectual property for any purpose not expressly permitted by this agreement. Rights not expressly granted to You in this agreement shall be reserved by SiliconFlow.
4.3 Output. You may use the results generated by the large model on the basis of your compliance with the following and in accordance with laws and regulations:(i) Your use of the service and the output will not transfer or infringe any intellectual property rights (including infringing the intellectual property rights of Silicone - based Flow and those of other third parties);(ii) If, at our discretion, we consider that your use of the output violates laws and regulations or may infringe the rights of any third party, we may restrict your use of the output at any time and require you to cease using the output (and delete any copies thereof);(iii) You shall not represent that the output of the large - language model is human - generated;(iv) You shall not violate any licensing or usage restrictions of the model provider.
You agree that we shall not be liable to you or any third party for any output content or results claimed to have arisen from the technical services provided by us.
**4.4 User Usage Data. We may collect, or you may provide to us, information related to diagnosis, technology, and usage, including information about your computer, mobile device, system, and software (“User Usage Data”). We may, as necessary for the maintenance and operation of the platform and within the scope permitted by law, use, maintain, and process User Usage Data or any part thereof, including but not limited to: (a) providing and maintaining the services; (b) improving our products or services or developing new products and services.For the detailed data policy, please refer to the Privacy Policy. **
4.5 Feedback. If You provide us with any suggestions or feedback regarding this service or any other SiliconFlow product or service (“Feedback”), then You hereby assign all rights and interests in the Feedback to us, and We may freely use the Feedback and any ideas, know-how, concepts, technologies, and intellectual property contained therein. Feedback is considered as confidential information of us (as defined below).
5. Confidential Information
This service may include non-public, proprietary or confidential information of SiliconFlow and other users (“Confidential Information”). Confidential Information includes any information that should reasonably be understood as confidential based on the nature and circumstances of disclosure, including non-public business, product, technical and marketing information. You will: (a) protect the privacy of all Confidential Information with at least the same degree of care as You protect its own highly sensitive information, but in no event less than a reasonable degree of care; (b) not use any Confidential Information for any purpose other than exercising your rights or fulfilling your obligations under this agreement; and (c) not disclose any Confidential Information to any individual or entity.
6. Billing Policy
You understand and agree that certain services provided by this platform may be subject to usage fees, after - sales fees, or other charges (“Fees”). By choosing to use the service, you signify your agreement to the pricing and payment terms applicable to you as stated on the website where you registered (subject to our pricing/payment terms/recharge agreements and other documents updated from time to time). You agree that we may monitor your usage data accordingly to complete the billing for the service. The pricing, payment terms, and recharge agreements are hereby incorporated into this agreement by reference.
You agree that we may add additional fees for new products and/or services, increase or modify the fees for existing products and/or services, set different price fees according to your actual place of use, and/or discontinue any service at any time. Without our written consent or other relevant policies of this platform, the payment obligation, once incurred, is non - cancellable, and the paid fees will not be refunded. You will be responsible for paying all taxes related to your use/activation of the service, if there are any government - required taxes.
If you have any questions regarding the purchase of the service, you can contact us at contact@siliconflow.cn.
7. Privacy and Data Security
7.1 Privacy. Based on the information (“user information”) that you actively provide to this platform when registering and subscribing to relevant services, and to ensure your normal use of the related services on this platform, we may collect, organize, and use the user information you provide. However, we will continuously comply with the Personal Information Protection Law of the People’s Republic of China and other relevant applicable laws.
7.2 Data Security. We are concerned about the integrity and security of your personal information. However, We cannot guarantee that unauthorized third parties will never be able to breach our security protection measures.
8. Use of Third-Party Services
This service may contain links to third-party websites, materials and services (“third-party services”) not owned or controlled by us. Certain functions of this service may require you to use third-party services. We do not endorse or assume any responsibility for any third-party services. If you access third-party services through this service or shares your user content on any third-party service, you will do so at your own risk, and you understand that this agreement does not apply to your use of any third-party service. You expressly release us from all liability arising from your access to and use of any third-party service.
9. Indemnification
You will defend, indemnify and hold harmless us and our subsidiaries and affiliates and their respective agents, suppliers, licensors, employees, contractors, officers and directors (“SiliconFlow as the Indemnified Party”) from and against any and all claims, damages (whether direct, indirect, incidental, consequential or otherwise), obligations, losses, liabilities, costs, debts and expenses (including but not limited to legal fees) arising from: (a) Your access to and use of this service, including your use of any output; (b) Your violation of any provision of this agreement, including but not limited to your violation of any representations and warranties set forth in this agreement; (c) Your infringement of any third-party rights, including but not limited to any privacy rights or intellectual property rights; (d) Your violation of any applicable law; (e) User content or any content submitted through your user account, including but not limited to any misleading, false or inaccurate information; (f) Your willful or grossly negligent misconduct; or (g) Any third party’s access to and use of this service using your username, password or other authentication credentials.
10. Disclaimer
You use this service at your own risk. We expressly disclaim any express, implied or statutory warranties, conditions or other terms, including but not limited to warranties, conditions or other terms relating to merchantability, fitness for a particular purpose, design, condition, performance, usefulness, ownership and non-infringement. We do not guarantee that the service will operate without interruption or error, nor do we guarantee that all errors will be corrected. In addition, We do not guarantee that the service or any equipment, system or network related to the use of the service will not be subject to intrusion or attack.
For any content downloaded or otherwise obtained through the use of this service, the risk of acquisition is borne by you. You shall be fully responsible for any damage to your computer system or mobile device and any data loss due to the above circumstances or due to your access to and use of this service. In addition, SiliconFlow does not provide warranties, endorsements, guarantees, recommendations or assume responsibility for any products or services advertised or provided by any third party through this service or any hyperlinked website or service. SiliconFlow does not participate in or monitor in any way any transactions between you and third-party product or service providers.
11. Limitation of Liability and Disclaimer
SiliconFlow shall not be liable in any case for the following damages: (a) indirect, incidental, exemplary, special or consequential damages; or (b) loss or damage of data, or business interruption or loss; or (c) loss of revenue, profit, goodwill or expected sales or revenue, under any law, whether such damages are caused by the use or inability to use the software or other products, even if SiliconFlow has been informed of the possibility of such damages. The total liability of SiliconFlow and its affiliates, officers, directors, employees, agents, suppliers and licensors to You (whether for warranty, contract or tort (including negligence)) arising from any cause or manner of acting shall never exceed the fees that you have paid to SiliconFlow. Nothing in this agreement shall limit or exclude liability that cannot be limited or excluded under applicable law.
12. Applicable Law and Dispute Resolution Clause
This agreement is governed by the laws of the People’s Republic of China (for the purposes of this agreement only, excluding Hong Kong Special Administrative Region, Macao Special Administrative Region and Taiwan region).
In the event of a dispute during the implementation of this agreement, both parties shall resolve it through timely negotiation. If negotiation fails, either you or us have the right to submit the dispute to the Beijing Arbitration Commission for arbitration in accordance with its then effective arbitration rules, and these arbitration rules are incorporated into this agreement by this clause. The language of arbitration is Chinese. The place of arbitration will be Beijing. The arbitration award is final and binding on both parties.
13. Other Terms
13.1 Transferability. Without the prior express written consent of us, you may not assign or transfer this agreement and any rights and licenses granted hereunder, but we may assign this agreement without restriction . Any transfer or assignment in violation of this agreement is void.
13.2 Severability. If a provision of this agreement or a part of a provision is invalid or unenforceable, it does not affect the validity of other provisions of this agreement. The invalid or unenforceable provision will be deemed to have been deleted from this agreement.
13.3 Revision from Time to Time. In accordance with changes in relevant laws and regulations and the operational needs of SiliconFlow, We will revise this agreement from time to time. The revised agreement will replace the pre-revised agreement. When using the service of this platform, you can consult and understand in a timely manner. If you continue to use this service, it will be deemed as consent to the revised content. In the event of a relevant dispute, the latest user agreement shall prevail. In the case that you do not agree to the revised content, you have the right to stop using the services involved in this agreement.